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Customer Stories
Services
Consultancy customer contact strategy
Contact Framework
Zendesk & Customer Contact Optimization
Interim Management
Free Downloads
Whitepaper AI
Blog
Contact Framework (NEW!)
Contact Framework
Customer Contact Strategy Models
People, Processes & Pennies
e-book: Finally! Your ideal customer contact strategy, that actually works!
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Blog The Caring Company
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All articles
Customer Stories
Articles and Interviews
Customer Contact Improvement: Here’s How!
Leadership in Customer Contact
Trends in Customer Contact
Dutch Customer Contact Week 2024
Ziptone columns
All articles
Customer Stories
Articles and Interviews
Customer Contact Improvement: Here’s How!
Leadership in Customer Contact
Trends in Customer Contact
Dutch Customer Contact Week 2024
Ziptone columns
Assessment 2A [EN]
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17 February 2026
Assessment 2A [NL]
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15 November 2025
Assessment 1 [EN]
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17 July 2025
Quick Screening Customer Contact Strategy Model
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20 April 2025
Korte Screening Klantcontact Strategie Model
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16 April 2025
Assessment 2 [NL]
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7 January 2025
Assessment 1 [NL]
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19 December 2024
Testing questions
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18 December 2024
Screening Klantcontact Strategie Model
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30 November 2024
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