On Sept. 19, Frankwatching Conversational Conference took place. During this event, a live podcast was recorded by AI Today. The topic? The role of AI in customer service.
Cynthia Mak was a guest and joined Joop Snijder and Niels Nagle for a discussion on the role of AI in customer service, against the backdrop of an aging population.
During this 40-minute podcast, the audience had the opportunity to ask questions, which were answered immediately.
You can listen to the podcast on the following channels: