{"id":3329,"date":"2024-10-07T16:33:00","date_gmt":"2024-10-07T14:33:00","guid":{"rendered":"https:\/\/thecaringcompany.nl\/ai-today-live-the-role-of-ai-in-customer-service\/"},"modified":"2024-12-24T12:48:05","modified_gmt":"2024-12-24T11:48:05","slug":"ai-today-live-the-role-of-ai-in-customer-service","status":"publish","type":"post","link":"https:\/\/thecaringcompany.nl\/en\/ai-today-live-the-role-of-ai-in-customer-service\/","title":{"rendered":"The role of AI in customer service. AI Today Live podcast"},"content":{"rendered":"\n<p>On Sept. 19, Frankwatching Conversational Conference took place. During this event, a live podcast was recorded by AI Today. The topic? The role of AI in customer service.   <\/p>\n\n<p>Cynthia Mak was a guest and joined Joop Snijder and Niels Nagle for a discussion on the role of AI in customer service, against the backdrop of an aging population.<\/p>\n\n<p>During this 40-minute podcast, the audience had the opportunity to ask questions, which were answered immediately.<\/p>\n\n<p>You can listen to the podcast on the following channels:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Spotify: <a href=\"https:\/\/open.spotify.com\/episode\/1KRpU6aFtvt6evr0faFftA?si=jmUEgsdwSe6NTO5LT2wh4A\">https:\/\/open.spotify.com\/episode\/1KRpU6aFtvt6evr0faFftA?si=jmUEgsdwSe6NTO5LT2wh4A<\/a><\/li>\n\n\n\n<li>Apple podcasts: <a href=\"https:\/\/podcasts.apple.com\/us\/podcast\/s06e81-live-op-het-podium-de-rol-van-ai-in\/id1510558415?i=1000671991098\">https:\/\/podcasts.apple.com\/us\/podcast\/s06e81-live-op-het-podium-de-rol-van-ai-in\/id1510558415?i=1000671991098<\/a><\/li>\n\n\n\n<li>Web &amp; Other: <a href=\"https:\/\/aitoday-live.buzzsprout.com\/899785\/15812351\">https:\/\/aitoday-live.buzzsprout.com\/899785\/15812351<\/a><\/li>\n<\/ul>\n\n<p><\/p>\n\n<p>Want to learn more about implementing AI in your customer contact team? <a href=\"https:\/\/thecaringcompany.nl\/en\/whitepaper-ai\/\">Then download the free white paper<\/a>. This contains the five essential steps to successfully implement AI. <\/p>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/thecaringcompany.nl\/wp-content\/uploads\/2024\/10\/AI-Today-1-1-1024x1024.png\" alt=\"The role of AI in customer service\" class=\"wp-image-2541\" srcset=\"https:\/\/thecaringcompany.nl\/wp-content\/uploads\/2024\/10\/AI-Today-1-1-1024x1024.png 1024w, https:\/\/thecaringcompany.nl\/wp-content\/uploads\/2024\/10\/AI-Today-1-1-300x300.png 300w, https:\/\/thecaringcompany.nl\/wp-content\/uploads\/2024\/10\/AI-Today-1-1-150x150.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On Sept. 19, Frankwatching Conversational Conference took place. During this event, a live podcast was recorded by AI Today. The topic? The role of AI in customer service. Cynthia Mak was a guest and joined Joop Snijder and Niels Nagle for a discussion on the role of AI in customer service, against the backdrop of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":2544,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28,40,41],"tags":[],"class_list":["post-3329","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-articles","category-podcasts-en","category-trends-in-customer-contact"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The role of AI in customer service. AI Today Live podcast - The Caring Company<\/title>\n<meta name=\"description\" content=\"A special episode of the AI Today podcast: recorded live, with an audience! 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