{"id":3313,"date":"2021-12-12T21:42:00","date_gmt":"2021-12-12T20:42:00","guid":{"rendered":"https:\/\/thecaringcompany.nl\/podcast-speaking-of-customers-with-sydney-brouwer\/"},"modified":"2024-11-04T18:27:40","modified_gmt":"2024-11-04T17:27:40","slug":"podcast-speaking-of-customers-with-sydney-brouwer","status":"publish","type":"post","link":"https:\/\/thecaringcompany.nl\/en\/podcast-speaking-of-customers-with-sydney-brouwer\/","title":{"rendered":"Podcast &#8220;Speaking of Customers&#8221; with Sydney Brouwer"},"content":{"rendered":"\n<p>Cynthia Mak has been named 2021 Manager of the Year by the <a href=\"https:\/\/ccma.nl\/\">CCMA <\/a>. In this episode, Sydney Brouwer talks with her. They talk about her views on customer contact, her work at the time at Talpa Network (which encompasses many more brands than you probably know now) and about her journey. Cynthia started as an agent in college and progressed to her current position. She also advises anyone who wants to make a career in customer contact. Get inspired by Cynthia Mak!     <\/p>\n\n<p>This podcast was created in partnership with the CCMA. Every year, they reorganize the Manager of the Year election.  <\/p>\n\n<figure class=\"wp-block-embed is-type-rich is-provider-spotify wp-block-embed-spotify wp-embed-aspect-21-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Spotify Embed: OKG 94 - Klantcontact Manager van het jaar word je zo met Cynthia Mak\" style=\"border-radius: 12px\" width=\"100%\" height=\"152\" frameborder=\"0\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed\/episode\/2fzFO9BxLM7F0bWKxkgmSm?si=363a5bc0edff4746&#038;utm_source=oembed\"><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Cynthia Mak has been named 2021 Manager of the Year by the CCMA . In this episode, Sydney Brouwer talks with her. They talk about her views on customer contact, her work at the time at Talpa Network (which encompasses many more brands than you probably know now) and about her journey. Cynthia started as [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1308,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28,36,37,40],"tags":[],"class_list":["post-3313","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-articles","category-articles-and-interviews","category-ccma-manager-of-the-year-en","category-podcasts-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Podcast &quot;Speaking of Customers&quot; with Sydney Brouwer - The Caring Company<\/title>\n<meta name=\"description\" content=\"Cynthia Mak has been named 2021 Manager of the Year by the CCMA. In this episode, Sydney Brouwer talks with her.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thecaringcompany.nl\/en\/podcast-speaking-of-customers-with-sydney-brouwer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Podcast &quot;Speaking of Customers&quot; with Sydney Brouwer - The Caring Company\" \/>\n<meta property=\"og:description\" content=\"Cynthia Mak has been named 2021 Manager of the Year by the CCMA. 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