You are responsible for customer contact teams, and you are currently facing these issues:
  • uncontrollable costs, 
  • high employee turnover, 
  • sky-high absence rates,
  • low customer satisfaction.
Smooth-sailing CC teams with a focus on employee experience are the key drivers for happy, returning customers and a booming business. The Caring Company knows how to solve your pain points and is your partner to bring your CC operations to the next level. 

Level-Up The CC Operations.

When things go wrong, customer contact (CC) teams look after your customers to make them happy and recurring to your business. But who looks after the team and its leadership?
The Caring Company - Next-level Customer Contact Operations is here to help you.

You Need Expertise.

You are responsible for the (in-house) CC operations. You need better customer service, reduced costs of contact, or lower employee turnover. Furthermore, you want to invest in change, and you're looking for the right expertise,  which you are lacking in the current operations.

We Have Expertise.

Expertise in leading and improving teams since 2006. Deep understanding of drivers of human behavior, how to identify and solve bottlenecks, and enabling you to lead to the next level. A partner who truly cares about improving your team.



Randstad (NL)